Terms & Conditions

Last Updated: 12/10/2025

Welcome to Sarvashakthipeetam.com, operated by Shri Kumar Gems. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully.

1. General

These Terms & Conditions govern your use of our website and the purchase of products including but not limited to:

Silver Plate Silver Tumbler Silver Kamakshi Deepa Silver Kumkum Cups Silver Pot (Belli Chembu) Leg Chains Toe Rings Finger Rings Neck Chains Bracelets Bombay Kada Silver 925 Antique Jewellery Silver Daabu Lakshmi Face (Nukawada) Vigrahas Kavachas for Temples Kirittas

By using this site, you confirm that you are at least 18 years of age or using the site under parental supervision.

2. Use of Website

You agree not to: Use the website for unlawful purposes Attempt to gain unauthorized access to our systems Copy, reproduce, or exploit the website content without permission Disrupt website functionality We reserve the right to deny access to anyone who violates these terms.

3. Product Information

We make every effort to display products accurately; however: Actual product color, size, or weight may vary slightly Silver weight may vary due to handmade craftsmanship Prices are subject to change without prior notice Product availability is not guaranteed If a product is out of stock after placing an order, we will notify you and provide alternatives or a refund.

4. Pricing & Payment4. Pricing & Payment

All prices listed are in Indian Rupees (INR) unless stated otherwise. We reserve the right to modify pricing at any time. Payment must be completed through our secure payment gateway. We do not store your full card or UPI details. Orders will be processed only after payment confirmation.

5. Order Confirmation

Once an order is placed: You will receive an order confirmation email/SMS Orders cannot be modified after dispatch We reserve the right to accept or reject an order In case of suspicious activity or incorrect details, we may cancel the order for safety.

6. Shipping & Delivery

Delivery timelines vary by location Delays may occur due to courier issues, festivals, natural events, or unforeseen circumstances We are not responsible for delays caused by third-party courier partners Shipping charges (if any) will be displayed at checkout Customers must provide accurate address details.

7. Return, Replacement & Refund Policy

Since most items are silver, religious items, or customized products, our return policy is as follows:

7.1 Eligible for Return/Replacement Damaged or defective product received Wrong item delivered Product missing from package Must be reported within 24–48 hours of delivery with proof (photos/videos)

7.2 Not Eligible for Return

Change of mind after purchase Used or altered items Customized, temple, or religious items Silver items with expected patina or minor variations

7.3 Refund Timeline

Refunds (if approved) will be processed within 3–7 working days.

8. Intellectual Property

All website content, including:

Images Product descriptions Logos Text Designs Website layout …is the property of Sarvashakthipeetam.com / Shri Kumar Gems. Unauthorized use is strictly prohibited.

8. Rights of Users

Depending on your local laws, you may have the right to: Access personal information Request corrections Request deletion (except records required by law) Withdraw consent for marketing communications Send such requests to: info@sarvashakthipeetam.com

9. Limitation of Liability

We are not liable for:

Damage caused by misuse of products Allergic reactions to metals Delays caused by courier services Losses caused by incorrect user information Unauthorized transactions conducted by third parties Our maximum liability for any claim is limited to the value of the product purchased.

10. User Responsibilities

You agree that:

All information provided during orders is true and correct You will check product details before purchasing Any misuse of purchased items is your responsibility

11. Third-Party Links

We may provide links to external websites for convenience. We do not endorse or control these sites and are not responsible for their content or policies.

12. Account Creation (If Applicable)

Users creating an account must: Keep login details confidential Notify us immediately of unauthorized access We reserve the right to suspend accounts that violate policies.

13. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be handled in the jurisdiction of India.

14. Changes to Terms

We may update or modify these terms at any time. Changes will be posted on this page with the updated date. Continued use of our website indicates acceptance of these changes.

15. Contact Information

For questions about this Privacy Policy or your personal information, please contact us at: Shri Kumar Gems / Sarvashakthipeetam.com Email: info@sarvashakthipeetam.com Phone: +91 9986711112 Address: #14, 2nd Cross, Shamanna Garden (Opp. Mico Back Gate) Bannerghatta Road, Wilson Garden, Bangalore-560030.