Shipping Policy

Last Updated: 12/10/2025

At Sarvashakthipeetam.com, operated by Shri Kumar Gems, we aim to deliver your silver items, jewellery, pooja articles, temple kavachas, vigrahas, and other products safely and on time. Please read the below shipping guidelines carefully.

1. Order Processing Time

Orders are processed within 1–3 business days after payment confirmation. Customized or handcrafted products (e.g., temple kavachas, vigrahas, antique silver pieces) may require additional processing time. Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Methods & Delivery Partners

We ship through trusted and reputed courier partners such as:

[Insert Courier Names – e.g., India Post, DTDC, Blue Dart, Delhivery]

Delivery timelines may vary based on your location, courier partner, and transit conditions.

3. Estimated Delivery Time

Domestic Shipping (Within India) Metro Cities: 3–7 working days Other Cities: 5–10 working days Remote/Rural Areas: 7–12 working days International Shipping (If applicable) Delivery time varies by country: 10–20 working days Customs duties, import taxes, and foreign clearance charges are the customer’s responsibility.

4. Shipping Charges

Shipping charges (if any) will be shown at checkout before payment.

Free shipping may be available on selected products or order totals — as specified on the website.

Extra charges may apply for heavy or oversized items such as vigrahas, temple pots, or bulk orders.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS/email/WhatsApp.

Tracking information may take 12–24 hours to update on the courier’s website.

Customers are responsible for checking tracking updates.

6. Packaging & Safety

All items are packed securely using protective materials to avoid damage.

Fragile products such as silver deepams, vigrahas, or antique items receive additional protective packing.

We are not responsible for minor dents or scratches occurring due to courier handling, though we take all measures to prevent them.

7. Address Accuracy

Customers must ensure that:

The shipping address is correct and complete

A reachable contact number is provided

Any delays or losses due to incorrect/incomplete address or unavailability of the recipient are not our responsibility.

8. Delivery Attempts

Courier partners usually attempt delivery 2–3 times.

If delivery fails due to customer unavailability, package may be returned to us.

Re-shipping charges will apply for sending the parcel again.

9. Delays Beyond Our Control

We are not liable for shipping delays caused by:

Courier inefficiencies Natural disasters Political issues Local restrictions Festival rush Customs delays (for international orders)

We will assist you in tracking the package but cannot guarantee compensation for courier delays.

10. Damaged or Missing Items

If you receive a damaged package or missing items:

Inform us within 24–48 hours

Provide clear photos/videos and an unedited unboxing video

We will coordinate with the courier service and offer resolution as per our Refund & Return Policy

Claims without proof cannot be accepted.

11. Non-Delivery or Lost Packages

If your package is marked "delivered" but you have not received it:

Report to us within 24 hours

We will raise a complaint with the courier

WResolution may take 3–10 business days based on courier response

11. Contact Us

For any shipping-related queries, contact: Shri Kumar Gems / Sarvashakthipeetam.com Email: info@sarvashakthipeetam.com Phone: +91 9986711112 Address: #14, 2nd Cross, Shamanna Garden (Opp. Mico Back Gate) Bannerghatta Road, Wilson Garden, Bangalore-560030.